Terms of Service

These Terms of Service (“Terms”) apply to the use of the Service provided by FlightConnections B.V. (“FlightConnections”, “we”, “us”). By creating an Account, purchasing a Subscription, or using the Service, you (“Customer”, “you”) agree to be bound by these Terms.

1. Definitions

1.1 Service: the online platform, website, and applications provided by FlightConnections B.V., including all related data, content, and functionality.

1.2 Subscription: the paid right to access the Service for a defined period.

1.3 Account: the personal user account created by the Customer to access the Service.

1.4 Customer: the natural person (consumer) using the Service.

2. Scope

2.1 These Terms of Service apply to all use of the Service and to all Subscriptions purchased from FlightConnections B.V.

2.2 By creating an Account, purchasing a Subscription, or using the Service, the Customer agrees to be bound by these Terms.

2.3 These Terms constitute the entire agreement between the Customer and FlightConnections B.V. regarding the use of the Service.

3. Description of the Service

3.1 The Service provides flight route information and related travel data for informational purposes only.

3.2 All data and information provided through the Service are obtained from third-party sources. FlightConnections does not guarantee the accuracy, completeness, reliability, or timeliness of such data.

3.3 The Service is not intended for operational, navigational, or safety-critical use.

3.4 FlightConnections may modify or update the Service and its features from time to time.

4. Subscription and Billing

4.1 Access to the Service is provided on the basis of paid Subscriptions.

4.2 Subscriptions are offered on an annual basis and are billed upfront.

4.3 The price of the Subscription is displayed at checkout in the selected currency. Prices may vary depending on country, region, promotional offers, or other factors.

4.4 Applicable taxes (such as VAT, GST, or sales tax) will be added where required by law.

4.5 Payment is processed automatically via the payment method selected by the Customer.

4.6 Failure of payment may result in suspension or termination of access to the Service.

5. Automatic Renewal

5.1 Subscriptions renew automatically for successive 12-month periods.

5.2 Renewals are charged at the price applicable at the time of renewal.

5.3 FlightConnections may change Subscription prices at any time. Price changes apply only from the next renewal date.

5.4 Where required by applicable law, Customers will be notified in advance of material price changes.

6. Cancellation Policy

6.1 The Customer may cancel the Subscription at any time via the Account settings.

6.2 Cancellation will stop the next automatic renewal.

6.3 No full or partial refunds are provided for any unused portion of a Subscription period.

6.4 After cancellation, access to the Service remains active until the end of the already-paid Subscription period.

7. Right of Withdrawal (EU Consumers)

7.1 If the Customer is a consumer located in the European Union, statutory consumer protection laws may apply.

7.2 By completing the purchase and activating the Subscription, the Customer expressly requests immediate performance of the digital service.

7.3 The Customer acknowledges that, once access to the Service has been granted, the statutory right of withdrawal is waived in accordance with applicable EU consumer law.

8. Acceptable Use

8.1 Access to the Service is strictly personal and non-transferable.

8.2 The Customer may not share login credentials or allow any third party to access the Service using the Customer’s Account.

8.3 Automated access, scraping, data extraction, bulk downloading, or any use that may harm or disrupt the Service is strictly prohibited.

8.4 The Service may only be used for personal, non-commercial purposes.

8.5 Violation of this article may result in immediate suspension or termination of access without any right to refund.

9. Account Responsibility

9.1 The Customer is responsible for maintaining the confidentiality of Account credentials.

9.2 The Customer is responsible for all activity that occurs under the Account.

9.3 FlightConnections is not liable for any loss or damage resulting from unauthorized use of an Account.

10. Service Availability

10.1 FlightConnections strives to provide continuous availability of the Service but does not guarantee uninterrupted or error-free access.

10.2 The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond the control of FlightConnections.

10.3 FlightConnections may perform maintenance or updates at any time.

11. Intellectual Property

11.1 All intellectual property rights in the Service, software, data, and content remain the exclusive property of FlightConnections B.V. or its licensors.

11.2 The Subscription grants only a limited, non-exclusive, non-transferable right to use the Service for personal purposes.

11.3 No ownership rights are transferred to the Customer.

12. Limitation of Liability

12.1 To the maximum extent permitted by applicable law, FlightConnections is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profit, loss of data, or business interruption.

12.2 FlightConnections is not liable for errors, inaccuracies, or omissions in third-party data provided through the Service.

12.3 Nothing in these Terms limits or excludes liability where such limitation is not permitted under mandatory consumer protection laws.

13. Privacy

13.1 Processing of personal data is governed by the Privacy Policy of FlightConnections B.V.

13.2 By using the Service, the Customer agrees to the processing of personal data in accordance with the Privacy Policy.

14. Modifications to the Terms

14.1 FlightConnections may update or modify these Terms from time to time.

14.2 Material changes will be communicated to Customers in advance where required by applicable law.

14.3 Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

15.1 These Terms are governed by the laws of the Netherlands.

15.2 Any disputes shall be submitted to the competent courts in the Netherlands.

15.3 For consumers, mandatory consumer protection rights of the country of residence remain unaffected.